PRIVACY AND COOKIE POLICY / TERMS OF USE
1. Introduction
This privacy policy tells you about the information we collect from you when you use our
website. In collecting this information, we are acting as a data controller and, by law, we are
required to provide you with information about us, about why and how we use your data,
and about the rights, you have over your data. This Policy is a legally binding agreement
between you and us. By accessing and using the Website and Services, you acknowledge
that you have read, understood, and agree to be bound by the terms of this Agreement.
This Policy does not apply to the practices of companies that we do not own or control, or to
individuals that we do not employ or manage.
2. Who are we?
We are CSM Audit Tax Advisory Limited. Our address is Aitolon 2, 3 rd Floor, Agios Andreas,
1101, Nicosia, Cyprus. You can contact us by post at the above address, by (preferably)
email at [email protected] or by telephone on +35722515213.
The contact details of our Data Protection Officer are:
Constantinos Antoniou
[email protected]
Aitolon 2, 3 rd Floor, Agios Andreas, 1101, Nicosia, Cyprus.
+357 22515213 and
+357 99546163.
3. How we use your information
a. When you use our website/Cookie policy
When you use our website to browse our content and services and view the information,
we make available, a number of cookies are used by us to allow the website to function, to
collect useful information about visitors and to help to make your user experience better.
Cookies are small pieces of text sent by your web browser by a website you visit. Some of
the cookies we use are strictly necessary for our website to function, and we don’t ask for
your consent to place these on your computer.
However, for those cookies that are useful but not strictly necessary, we will always ask for
your consent before placing them.
We use both session and persistent cookies and we use different types of cookies to run the
website:
- Essential cookies. We may use essential cookies to authenticate users and prevent
fraudulent use of user accounts.
Our top priority is customer data security and, as such, we exercise the no logs policy. We
may process only minimal user data, only as much as it is absolutely necessary to maintain
the Website and Services. Information collected automatically is used only to identify
potential cases of abuse and establish statistical information regarding the usage and traffic
of the Website and Services.
b. When you submit an enquiry via our website
When you submit an enquiry via our website, we ask you for your name, contact telephone
number and email address.
We use this information to respond to your query, including providing you with any
requested information about our services. We may also email you several times after your
enquiry in order to follow up on your interest and ensure that we have answered your it to
your satisfaction. We will do this based on our legitimate interest in providing accurate
information prior to a contact.
Your enquiry is stored and processed as an email which is hosted by Microsoft within the
European Economic Area (EEA).
We do not use the information you provide to make any automated decisions that might
affect you.
We will retain and use your Personal Information for the period necessary to comply with
our legal obligations, resolve disputes, and enforce our agreements unless a longer
retention period is required or permitted by law. We may use any aggregated data derived
from or incorporating your Personal Information after you update or delete it, but not in a
manner that would identify you personally. Once the retention period expires, Personal
Information shall be deleted. Therefore, the right to access, the right to erasure, the right to
rectification and the right to data portability cannot be enforced after the expiration of the
retention period.
c. Your rights as a data subject
By law, you can ask us what information we hold about you, and you can ask us to correct it
if it is inaccurate. If we have asked for your consent to process your personal data, you may
withdraw that consent at any time.
If we are processing your personal data for reasons of consent or to fulfil a contract, you can
ask us to give you a copy of the information in a machine-readable format so that you can
transfer it to another provider.
If we are processing your personal data for reasons of consent or legitimate interest, you
can request that your data be erased.
You have the right to ask us to stop using your information for a period of time if you believe
we are not doing so lawfully.
Finally, in some circumstances, you can ask us not to reach decisions affecting you using
automated processing or profiling.
To submit a request regarding your personal data by email, post or telephone, please use
the contact information provided above in the Who Are We section of this policy.
d. Information security
We secure information you provide on computer servers in a controlled, secure
environment, protected from unauthorized access, use, or disclosure. We maintain
reasonable administrative, technical, and physical safeguards in an effort to protect against
unauthorized access, use, modification, and disclosure of Personal Information in its control
and custody. However, no data transmission over the Internet or wireless network can be
guaranteed. Therefore, while we strive to protect your Personal Information, you
acknowledge that (i) there are security and privacy limitations of the Internet which are
beyond our control; (ii) the security, integrity, and privacy of any and all information and
data exchanged between you and the Website and Services cannot be guaranteed; and (iii)
any such information and data may be viewed or tampered with in transit by a third party,
despite best efforts.
e. Your right to complain
If you have a complaint about our use of your information, we would prefer you to contact
us directly in the first instance so that we can address your complaint. However, you can
also contact the Information Commissioner’s Office via their website at
http://www.dataprotection.gov.cy/dataprotection/dataprotection.nsf/contact_en/contact_
en?opendocument or write to them at:
Office of the Commissioner for Personal Data Protection
Office address:
Iasonos 1, 1082 Nicosia, Cyprus
Postal address
P.O.Box 23378, 1682 Nicosia, Cyprus
Tel: +357 22818456
Fax: +357 22304565
Email: [email protected]
4. Updates to this privacy policy
We regularly review and, if appropriate, update this privacy policy from time to time, and as
our services and use of personal data evolves. If we want to make use of your personal data
in a way that we haven’t previously identified, we will contact you to provide information
about this and, if necessary, to ask for your consent.
5. Use of Content; Restrictions; Privacy Statement
Unless otherwise indicated in the relevant content, and on the condition that you comply
with all of your obligations under these Terms of Use, you are authorised to view, copy,
print, and distribute (but not modify) the content on this Website; provided that (i) such use
is for informational, non-commercial purposes only, and (ii) any copy of the content that
you make must include the copyright notice or other attribution associated with the
content.
You are not authorized to copy or use any software, proprietary processes, or technology
embodied or described on this website.
You will comply with all applicable laws in accessing and using this website.
You acknowledge that we may use your personal information and data according to our
Privacy Statement and Cookie Notice, which are incorporated herein by this reference. You
hereby agree to the terms of our Privacy Statement and Cookie Notice, including any
obligations imposed on you therein.